Step 1 – Listening to You & Understanding Your Space
Every great bathroom transformation starts with a conversation. Your personal advisor will visit you at home to get to know your needs, your bathroom, and your priorities.
We'll take time to:
- Listen to your needs, preferences, and mobility requirements
- Take accurate measurements and assess your bathroom
- Discuss design ideas, layouts, and accessibility features that suit your lifestyle
- Provide a clear, tailored quote and installation timeline — with no pressure or obligation
Step 2 – Finalising the Design & Personal Touches
If you're happy to go ahead with your bathroom installation, the next step is refining the details and making the space truly yours. Together, we'll finalise:
- Wall panel colours, flooring finishes, and furniture styles
- Any optional safety features or accessories you'd like to include
Step 3 – Dedicated Project Management & Installation
When installation begins, you'll have one single point of contact — your dedicated project manager — who oversees every stage of the work and keeps you updated throughout.
During installation, we will:
- Provide regular progress updates and be available to answer any questions
- Maintain a tidy, respectful workspace and minimise disruption in your home as much as possible
✨ We coordinate everything behind the scenes, so the process feels seamless from start to finish.
Step 4 – Clean, Checked & Ready to Enjoy
Once installation is complete, we'll carry out a thorough quality check to ensure everything is perfect and ready for you to use.
We'll also:
- Deep clean the space and remove all waste and old fittings
- Demonstrate how everything works and answer any final questions
- Make sure you feel confident, safe, and happy with your new bathroom
✨ Our goal is for you to step into your finished bathroom and feel at home immediately.
Step 5 – Ongoing Support & Peace of Mind
Our care doesn't end when the work is finished. We're here to ensure everything continues working perfectly and to answer any questions you have — even long after installation day.
We'll also:
- Offer advice on maintenance and aftercare
- Be available for any follow-up questions or support
✨ We believe great service continues beyond installation — giving you lasting confidence and peace of mind.
What to Expect During Your
Free, No-Obligation Home Consultation
Every week, we hear from families who've been putting this off — worried about the cost, the disruption, or simply not knowing where to start. That's exactly why we make this first step so easy.
1. A Personal, Expert Home Visit
A friendly, experienced specialist visits your home at a time that suits you. No sales pressure — just honest, practical advice from someone who understands mobility challenges.
2. We Listen, Then Recommend
We'll assess your bathroom, understand your mobility needs, and talk you through the best options — tailored to your home, your lifestyle, and your budget.
3. Clear Quote, No Obligation
You'll receive a detailed, written quotation with no hidden costs. Take as long as you need to decide — there's absolutely no pressure to proceed.
Book Your Free Home Visit
Just 4 quick questions — we'll call within 24 hours.
Thank you for your enquiry!
We've received your booking request. One of our team will be in touch within 24 hours to arrange your free consultation.
Covering Edinburgh, Fife, East & West Lothian
"Superb job from beginning to end, and great advice in the planning stage." — Douglas M., Edinburgh
What Our Customers Say About Us
From safer bathing to restored independence - here's how we've helped people just like you.
"Jim coordinated everything perfectly. A level of support beyond anything we expected."
"The level of communication and care was excellent. The space is transformed!"
"Quality of finish is first class. Completed well within the promised timeframe."
"Nothing was too much trouble. Already making life much easier and safer."
"Superb job from beginning to end. Great advice in the planning stage."
"The wetroom is amazing. Jim kept me updated throughout and couldn't be more helpful."
"Jim coordinated everything perfectly. A level of support beyond anything we expected."
"The level of communication and care was excellent. The space is transformed!"
"Quality of finish is first class. Completed well within the promised timeframe."
"Nothing was too much trouble. Already making life much easier and safer."
"Superb job from beginning to end. Great advice in the planning stage."
"The wetroom is amazing. Jim kept me updated throughout and couldn't be more helpful."
"The result is magnificent. Job was still finished on time at an overall reasonable cost."
"Family and friends and Occupational Therapy think it is excellent. We couldn't have asked for more."
"Jim was a brilliant communicator. Trustworthy and responsive. Highly recommended."
"No more climbing over a bath to shower. Dad is really pleased with the result."
"Fast, efficient work, expertly completed on time and to a very high standard."
"Absolutely superb job. So stylish with wonderful panelling. Most professional service."
"The result is magnificent. Job was still finished on time at an overall reasonable cost."
"Family and friends and Occupational Therapy think it is excellent. We couldn't have asked for more."
"Jim was a brilliant communicator. Trustworthy and responsive. Highly recommended."
"No more climbing over a bath to shower. Dad is really pleased with the result."
"Fast, efficient work, expertly completed on time and to a very high standard."
"Absolutely superb job. So stylish with wonderful panelling. Most professional service."
Why Edinburgh Families Choose Us
Your bathroom is essential to your safety, comfort, and independence. Here's why Edinburgh families trust us to get it right.
Trusted by Healthcare Professionals
Care & Repair Scotland approved. Trusted by local councils and healthcare professionals across Edinburgh and the Lothians.
Trusted Expertise, Proven by the NHS
We designed the bathing advice centre at the NHS SMART Centre in Edinburgh. When the NHS needed mobility bathroom experts, they chose us.
Our Price Promise
We will not only match any like-for-like quote but beat it — so you know you're getting the best value and the best service.
0% VAT on Our Bathrooms
Our mobility bathrooms are exempt from VAT for eligible customers — a 20% saving on your entire installation. Ask one of our advisors about eligibility.
Trusted by Healthcare Professionals
Care & Repair Scotland approved. Trusted by local councils and healthcare professionals across Edinburgh and the Lothians.
Trusted Expertise, Proven by the NHS
We designed the bathing advice centre at the NHS SMART Centre in Edinburgh. When the NHS needed mobility bathroom experts, they chose us.
Our Price Promise
We will not only match any like-for-like quote but beat it — so you know you're getting the best value and the best service.
0% VAT on Our Bathrooms
Our mobility bathrooms are exempt from VAT for eligible customers — a 20% saving on your entire installation. Ask one of our advisors about eligibility.