Our 5-Step Process Simple, Transparent, Stress-Free

From first call to final clean.

A new bathroom is a big decision. We make sure the journey is the easiest part. Five clear steps, one dedicated team, and total peace of mind from your first call to long after install day.

Free Home Visit

We come to you. No showroom trips, no obligation.

Dedicated Project Manager

One single point of contact through every stage.

Tidy, Respectful Install

We treat your home with the same care as our own.

Aftercare for Years

Same team always at the end of the phone.

Call Us: 0131 356 0322

No pressure. No obligation. Just expert advice.

How it works

The 5-step process, explained.

From your first conversation to long after install day. Here's exactly what happens at every stage.

01

Listening to you and understanding your space

Every great bathroom transformation starts with a conversation. Your personal advisor visits you at home to get to know your needs, your bathroom, and your priorities.

  • Listen to your needs, preferences, and mobility requirements
  • Take accurate measurements and assess your bathroom
  • Discuss design ideas, layouts, and accessibility features
  • Provide a clear, tailored quote and timeline. No pressure, no obligation.
02

Finalising the design and personal touches

If you're happy to go ahead, the next step is refining the details and making the space truly yours. Together, we'll finalise:

  • Wall panel colours, flooring finishes, and furniture styles
  • Any optional safety features or accessories you'd like to include
03

Dedicated project management and installation

When installation begins, you'll have one single point of contact, your dedicated project manager, who oversees every stage of the work and keeps you updated throughout.

  • Regular progress updates, available to answer any questions
  • Tidy, respectful workspace, minimising disruption in your home
  • We coordinate everything behind the scenes, so the process feels seamless from start to finish
04

Clean, checked, and ready to enjoy

Once installation is complete, we carry out a thorough quality check to ensure everything is perfect and ready for you to use.

  • Deep clean the space, remove all waste and old fittings
  • Demonstrate how everything works, answer any final questions
  • Make sure you feel confident, safe, and happy with your new bathroom
05

Ongoing support and peace of mind

Our care doesn't end when the work is finished. We're here to ensure everything continues working perfectly, even long after installation day.

  • Advice on maintenance and aftercare
  • Available for any follow-up questions or support
  • Same team always at the end of the phone. No tickets, no call queues.

Speak to a specialist

Not sure where to start?

Speak to one of our friendly mobility experts. We'll listen, talk through your options, and help you understand what's possible in your home.

Call us free 0131 356 0322
or

Accessible Bathroom Experts

Why customers choose us.

From the first home visit to the final clean, our in-house team takes care of every step.

Bathroom transformation 1Bathroom transformation 2Bathroom transformation 3Bathroom transformation 4Bathroom transformation 5
1 / 5

"Lovely wet-room space — accessible, usable and elegant."

Melissa — Edinburgh

"The whole process was seamless. The quality of finish is first class."

Kenneth — Edinburgh

"Excellent advice on the best choices from a mobility perspective."

J Melville — Edinburgh

"Superb job from beginning to end. Polite, respectful and tidy."

Douglas — Edinburgh

"A level of support beyond anything we had expected."

Gordon — Edinburgh

Trusted Expertise, Proven by the NHS

We designed the bathing advice centre at the NHS SMART Centre in Edinburgh. When the NHS needed mobility bathroom experts, they chose us.

NHS SMART Centre Care & Repair Approved
£

Honest Pricing. No Surprises.

We'll match any like-for-like quote — and beat it. Most customers also qualify for 0% VAT, saving up to 20% on the full installation.

Match-&-beat guarantee 0% VAT eligible

Specialists in Accessibility & Independent Living

We're not a general bathroom company. We specialise in accessibility, safety and independent living — drawing on years working alongside occupational therapists, architects and care professionals. We'll design a bathroom that fits your life today, and your needs in the years ahead.

Mobility Specialists 20+ Years Experience

What our customers say

We're proud of the care and work we do for our customers.

Don't just take our word for it. Read real reviews from real customers, written in their own words.

Getting started

Book your free home visit.

A new bathroom is a big decision. We make sure the first step is the easiest one you take.

Here's exactly what happens when you book.

1

A Personal, Expert Home Visit

A friendly, experienced specialist visits your home at a time that suits you. No sales pressure — just honest, practical advice from someone who understands mobility challenges.

2

We Listen, Then Recommend

We'll assess your bathroom, understand your mobility needs, and talk you through the best options — tailored to your home, your lifestyle, and your budget.

3

Clear Quote, No Obligation

You'll receive a detailed, written quotation with no hidden costs. Take as long as you need to decide — there's absolutely no pressure to proceed.

Book Your Free Home Visit

Just 4 quick questions. We'll call within 24 hours.

We'll call you back within 24 hours
No obligation, no sales pressure
Trusted across Edinburgh, Fife & the Lothians

Where we work

Proudly serving central Scotland.

From Edinburgh and Glasgow to the Lothians, Fife and beyond — wherever you are in central Scotland, we'll come to you.

Edinburgh

All Edinburgh postcodes, from the city centre to the suburbs.

Glasgow

Greater Glasgow and surrounding communities.

Fife

Dunfermline, Kirkcaldy, Glenrothes, St Andrews and across Fife.

East Lothian

Musselburgh, North Berwick, Haddington, Dunbar and beyond.

West Lothian

Livingston, Bathgate, Linlithgow, Broxburn and the wider area.

Midlothian

Dalkeith, Bonnyrigg, Penicuik, Loanhead and surrounding towns.

Perth & Kinross

Perth city and the wider Perth & Kinross region.

Stirling

Stirling, Bridge of Allan, Dunblane and the surrounding area.

Falkirk

Falkirk, Grangemouth, Bo'ness, Denny and nearby communities.

Ready when you are

Let's discuss your new bathroom.

Book a free home visit, or call us for a chat.

Call 0131 356 0322
0131 356 0322