Frequently Asked Questions • We're Here to Help
Common questions, answered.
Everything we get asked about wet rooms, walk-in showers, walk-in baths, accessible bathrooms, VAT relief, and what happens when you book a free home visit.
General assisted bathroom questions
5 questions
What is a mobility bathroom?
Can mobility bathrooms still look stylish and modern?
How much does a mobility bathroom cost?
Can I get a free home assessment before installation?
How long does a full bathroom adaptation take from start to finish?
Wet room questions
14 questions
What is a wet room and how does it work?
Are wet rooms suitable for elderly people or those with limited mobility?
Can I have a wet room upstairs in my home?
How much space do I need for a wet room?
What are the main safety features of a wet room?
Can a wet room be installed in a small bathroom?
Are wet rooms easy to clean and maintain?
How long does a wet room installation take?
Do wet rooms qualify for VAT relief in Scotland?
What's the difference between a wet room and a walk-in shower?
Are wet rooms worth it if I plan to live independently for longer?
Can a wet room be adapted for wheelchair use?
How much does a wet room cost in Edinburgh?
What are the problems with wet rooms?
Walk-in shower questions
11 questions
What is a walk-in shower and how is it different from a wet room?
Can I replace my bath with a walk-in shower?
How long does a walk-in shower installation take?
What safety features can I include in a walk-in shower?
Will a walk-in shower look clinical or like a hospital bathroom?
Can I have a walk-in shower installed upstairs?
Are walk-in showers suitable for people with dementia?
Do walk-in showers qualify for VAT relief or grants?
How much space do I need for a walk-in shower?
Can a walk-in shower be installed in place of a corner bath?
How much does a walk-in shower cost?
Walk-in bath questions
9 questions
What is a walk-in bath and how does it work?
Can I replace my old bath with a walk-in bath?
How long does a walk-in bath installation take?
Are walk-in baths safe for elderly people?
How much does a walk-in bath cost?
Can I get a walk-in bath with a shower?
What sizes of walk-in bath are available?
Do walk-in baths use more water than a regular bath?
Do walk-in baths qualify for VAT relief?
Accessible bathroom questions
8 questions
What is an accessible bathroom?
Who needs an accessible bathroom?
How much does an accessible bathroom cost?
How long does an accessible bathroom installation take?
Do accessible bathrooms qualify for VAT relief?
Can you adapt my existing bathroom?
What accessibility aids can be fitted in a bathroom?
Will an accessible bathroom look clinical or like a hospital?
Still have a question we haven't answered?
Speak to one of our friendly mobility experts directly.
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Getting started
Book your free home visit.
A new bathroom is a big decision. We make sure the first step is the easiest one you take.
Here's exactly what happens when you book.
A Personal, Expert Home Visit
A friendly, experienced specialist visits your home at a time that suits you. No sales pressure — just honest, practical advice from someone who understands mobility challenges.
We Listen, Then Recommend
We'll assess your bathroom, understand your mobility needs, and talk you through the best options — tailored to your home, your lifestyle, and your budget.
Clear Quote, No Obligation
You'll receive a detailed, written quotation with no hidden costs. Take as long as you need to decide — there's absolutely no pressure to proceed.
Book Your Free Home Visit
Just 4 quick questions. We'll call within 24 hours.
Ready when you are
Let's discuss your new bathroom.
Book a free home visit, or call us for a chat.